How it Works
Get the Model Rewards App
Your patient scans a QR code or is invited to join by a referring friend or staff member. When they open the Model Rewards app, the experience is branded to your practice.
Earn Points Automatically
Every time a patient completes a transaction, points are awarded automatically. No need for your team to enter anything manually. You decide what rewards they can redeem and what tiers they can unlock.
Return and Redeem Points
Points are redeemable toward future services, treatments, and products - incentivizing repeat visits and increasing retention.
FAQs
Where can I download the Model Rewards app?
Get the Model Rewards app in the Apple App Store, Google Play Store or go to download.modelrewards.com. Rnter your Practice Invite Code or a referral code from a friend, staff member, or influencer. You’ll receive an SMS verification and you’re in!
How will my patients earn loyalty points?
Points are awarded at the point of sale for the products and services you designate. You can also award points for birthday rewards, leaving a Google review, cross-booking a new service, attending an open house, or even contributing to a charity event. The sky is the limit!
How do patients earn points for referring their friends?
You create unique referral codes for influencers or community partners. When a patient uses a referral code, Model Rewards automatically tracks it and credits the referring person with points when the new patient makes their first purchase. There’s no manual tracking. Everything is handled seamlessly in the platform.
Can my doctors or team members refer patients to the program?
Every member of your practice has their own unique referral code, and there’s a fun leaderboard you can use to track and reward them.
Will my practice lose money by making rewards available?
Rewards are not a discount program, they’re a growth engine. Patients feel valued and remain loyal to your practice. By keeping the focus on building patient loyalty, behavior-driven rewards naturally lay the foundation for sustainable revenue growth.
Do points expire?
After one year, points expire but patients are reminded well in advance. Expiration resets every time a purchase is made, and patients receive automatic push notifications at 180, 30, 7, and 1 day before expiration - so they’re reminded and encouraged to keep coming back.
Measure it,
so you can manage it.
Meaningful real-time insights show you what’s working and how to do more of it.
Track who’s earning points, what rewards are working, and where referrals are coming from—all in real time.
When you can measure it, you can grow it.
Contact us
Boost repeat visits, increase revenue, and build lasting patient relationships.
Request a 15-minute demo to see how Model Rewards increases practice revenue and reduces the cost of patient acquisition.