How It Works

Get the Model Rewards App

Your patient scans a QR code or is invited to join by a referring friend or staff member. When they open the Model Rewards app, the experience is branded to your practice.

Mobile phone screen displaying the Model Rewards app login page with options to Sign In or Sign Up.

Earn Points Automatically

Any time a patient or patient referral completes a transaction, points are awarded automatically. No need to enter or track any information manually.

Mobile app interface displaying a rewards program. It welcomes 'Elaine' and shows her points balance of 887, Tier Two status, and membership since 2025. Features include exclusive offers, a referral program offering 50 points, and navigation icons at the bottom for Home, Offers, Appointment, and Status.
Mobile app screen showing a loyalty rewards page for a Diamond tier, with options to claim rewards like $500 credit, laser hair removal, or any product, and a button to book a service.

Return to Redeem Points

Points are redeemable toward future services, treatments, and products - incentivizing repeat visits and increasing retention.

Download our Whitepaper

Discover the loyalty math behind the world’s most profitable rewards programs, adapted for aesthetic practices.

FAQs

  • Get the Model Rewards app in the Apple App Store, Google Play Store or go to download.modelrewards.com. Enter a Practice Invite Code or a referral code from a friend, staff member, or influencer. You’ll receive an SMS verification and you’re in!

  • Points are awarded at the point of sale for the products and services you designate. You can also award points for birthday rewards, leaving a Google review, cross-booking a new service, attending an open house, or even contributing to a charity event. The sky is the limit!

  • You create unique referral codes for influencers or community partners. When a patient uses a referral code, Model Rewards automatically tracks it and credits the referring person with points when the new patient makes their first purchase. There’s no manual tracking. Everything is handled seamlessly in the platform.

  • Every member of your practice has their own unique referral code, and there’s a fun leaderboard you can use to track and reward them.

  • Rewards are not a discount program, they’re a growth engine. Patients feel valued and remain loyal to your practice. By keeping the focus on building patient loyalty, behavior-driven rewards naturally lay the foundation for sustainable revenue growth.

  • After one year, points expire but patients are reminded well in advance. Expiration resets every time a purchase is made, and patients receive automatic push notifications at 180, 30, 7, and 1 day before expiration - so they’re reminded and encouraged to keep coming back.

Measure it, so you can manage it.

Laptop screen displaying a marketing dashboard with a map of the United States, various data points, and filter options on the left side.

Meaningful real-time insights show you what’s working and how to do more of it.

Track who’s earning points, what rewards are working, and where referrals are coming from—all in real time.

When you can measure it, you can grow it.